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IT Officer Job at Smollan

Smollan - We are a global commerce solutions company. We work at the pivot point where retailer, brand owner and shopper intercept. We help our clients achieve faster and scalable growth through planning, executing, measuring and reporting on all aspects of commerce.


We are recruiting to fill the position below:

Job Position: IT Officer
Job Location: Lagos
Employment Type: Full-time

Job Description

  • To provide IT support by Mobile Application Development, compile reports, dashboard roll-out and maintenance, and to further understand and execute the IT strategy, ensuring that management is updated on changes made.

Key Responsibilities and Deliverables
Execution of IT Strategy:

  • Understand the IT strategy in detail
  • Execute the agreed stragey across the business
  • Finalise scope document with the Country Head
  • Set-up of IT infrastructure
  • Develop IT applications and the subsequent testing and roll-out of these applications
  • Periodically update management on the changes made to the IT strategy
  • Delivery of IT Solutions and Set-up of IT Infrastructure for New Business
  • Understand the business requirement as determined by the Country Manager
  • Monitor the functioning of IT applications

Operations Support:

  • Periodically monitor the security of IT systems in the company
  • Provide remote/on-site support, co-ordinate with local contact to resolve issues
  • Ensure 0% IT downtime across the country
  • Proactively identify the possible breakdown/ issues
  • Prepare and update system documentation and reports
  • Prepare standard trouble shooting guide for recurring problems
  • Maintain monthly dashboard and provide necessary information to the management
  • Delivering support to existing business users; investigating and resolving application data errors, data discrepancies and queries
  • Perform any other duties that may be assigned from time to time

Development of IT Solutions:

  • Provide innovative IT solutions as per the changing business needs and Technological changes
  • Understand the new business requirement
  • Prepare a network plan on proposed changes
  • Redesign the application as per the requirements
  • Conduct a pilot test before rolling out new solutions and offerings
  • Prepare a communication deck for the changes done

Minimum Qualifications

  • Bachelor of Engineering (B.E.) in IT or Computer Science / Post Graduation Diploma course or Diploma in Advance (DAC) Computing
  • 2-3 years of experience in application development, trouble.



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