IT Support Officer Job at IPT PowerTech Group

IPT PowerTech Group delivers specialized solutions to the power, industrial and telecom sectors in the Middle East, Africa and neighboring countries. Since our inception in Lebanon in 1993, we have grown into a leading group, combining power expertise with telecom infrastructure specialization. Today, we are market leaders in providing specialty batteries and power systems, customized energy efficient/ hybrid and renewable energy solutions, in addition to telecom infrastructure and managed services.

We are recruiting to fill the position below:

Job Position: IT Support Officer

Job Location: Lagos
Job Type: Full-time

Position Summary

• The IT Support Officer will provide technical support to staff, ensure smooth running of computer systems, and assist with hardware, software, and network troubleshooting.
• The role requires a proactive professional who can resolve issues efficiently while delivering excellent user support.

Qualification

• Bachelor's Degree / HND in Computer Science, Information Technology, or a related field.
• 2-3 years of proven experience in IT support, helpdesk, or system administration.
• Professional certifications such as CompTIA At, Network, IT IL, or Microsoft Certified are an added advantage.
• Hands-on experience with hardware maintenance, system installations, and user support.
• Knowledge of cybersecurity best practices will be a plus.

Skills:

• Strong troubleshooting and diagnostic abilities.
• Excellent knowledge Of Windows OS, MS Office Suite, and common business applications.
• Basic understanding of LAN/WAN, routers, switches, and firewalls.
• Familiarity with cloud platforms (Microsoft 365, Google Workspace, or equivalent).
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Ability to work under pressure and manage multiple tasks.
• Strong customer service orientation.

Method of Application
Interested and qualified candidates should send their CV to: careers.ng@iptpowertech.com using the Job Position as the subject of the email.