IT / Technical Assistant Job at Mediflex Industries PVT Limited

Mediflex Industries PVT Limited is a Manufacturing Company that is involved in the manufacturing of quality medical consumables like medical hand-gloves, face masks and other supplies used in hospitals, laboratories and medical outfits. We are driven by a passion to provide high-quality medical supplies and equipment to healthcare providers and consumers. Our commitment is to improve patient outcomes by ensuring that our products meet the highest standards of safety, quality, and effectiveness.

We are recruiting to fill the position below:

Job Position: IT / Technical Assistant

Job Location: Idu Industrial Area, Abuja (FCT) 
Employment Type: NYSC

Position Summary

• As an IT and Technical Assistant Intern, you will assist in the maintenance, troubleshooting, and optimization of our systems, networks, and technical operations.
• This is an excellent opportunity to develop foundational skills in IT support and system administration

Key Responsibilities

• Assist with installing, configuring, and troubleshooting hardware, software, and network systems.
• Provide first-level technical support to end-users (in person or remotely).
• Support regular maintenance of IT infrastructure including backups, updates, and patch management.
• Support in implementing basic cybersecurity measures and data protection protocols.
• Collaborate with cross-functional teams on technical requirements for ongoing projects.
• Maintain and update inventory of IT equipment and software licenses.
• Assist in setting up new employee workstations, including email accounts, user credentials, and device configuration.
• Document technical processes, procedures, and solutions for internal knowledge base.
• Stay up to date with IT trends and recommend improvements to enhance system performance.

Qualifications & Skills

• Recently completed a Degree in Computer Science, Information Technology, or related field.
• Basic understanding of computer systems, networks, and common software applications (Windows, macOS, Microsoft 365, etc.).
• Familiarity with troubleshooting tools and IT support best practices.
• Strong problem-solving skills with a keen attention to detail.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Eagerness to learn and take initiative in challenging situations.

Desirable (Not Mandatory):

• Knowledge of cybersecurity fundamentals.
• Familiarity with cloud services (e.g., AWS, Google Cloud, Azure).
• Basic scripting or programming knowledge (Python, PowerShell, etc.).