Job Vacancies at LifeBank

LifeBank is a healthcare technology and logistics company that’s in the business of saving lives. We believe that no African should die from a shortage of essential medical products at the hospital level, and we are on a mission to solve this. LifeBank is currently working on the blood shortage problem in Nigeria by connecting hospitals to blood banks, and blood banks to donors. We do this by hosting blood drives and by delivering blood in less than 55 minutes, in a WHO and EU recommended cold-chain, to hospitals.

We are recruiting to fill the following positions below:

1.) Life Fleet Representative

Job Location: Kaduna
Employment Type: Full-time

Job Overview

• We are seeking a dedicated LifeFleet Representative for the Kaduna region. This is a crucial operations role responsible for overseeing fleet management, logistics, stakeholder management, and collaboration with 3PL vendors.
• As the LifeFleet Representative, you will play a pivotal role in executing LifeBank’s agile fleet management technology to improve the healthcare supply chain and last-mile delivery in Nigeria.

Roles and Responsibilities
Fleet management and logistics:

• Oversee and optimise LifeFleet’s fleet management and logistics operations in Kaduna state.
• Supervise the end-to-end distribution of medical supplies, from loading at the KADHSMA warehouse to deliveries at last mile facilities.
• Monitor and track fleet using the LifeFleet platform
• Onboard and manage the 3PLs networks to ensure smooth and secure deliveries of medical supplies.
• Provide data-driven and actionable reports to enhance fleet optimisation and the supply chain.

Administrative support:

• Establish and maintain strong relationships with key stakeholders, including KADHSMA, Kaduna State Ministry of Health, PHCMB, and others.
• Prepare and report the monthly fleet maintenance budget and management report, recording key KPIs for LifeBank and KADHSMA
• Assist in organising project meetings, workshops, and events.
• Proactively monitor project risks and take necessary actions to minimise their impact on LifeFleet’s deliverables.
• Oversee and ensure daily/weekly/monthly maintenance schedules of the fleet.

Personnel management:

• Provide leadership and guidance to the KADHSMA LifeFleet team, fostering a collaborative and high-performing work environment.
• Train, monitor and manage current drivers and the induction of new drivers
• Foster a positive and cooperative work environment.

Educational Qualifications

• A Degree in Logistics, Supply Chain Management, or a related field.

Experience:

• At least 3 years of experience in logistics, fleet management, and working with 3PL vendors within and around Kaduna and its environs

Skills And Abilities / Personal Attributes:

• Strong analytical and reporting skills.
• Effective communication and interpersonal skills.
• Excellent organisational and stakeholder engagement.
• Ability to work independently and collaborate with cross-functional teams
• Proficiency in using computer software, including Google Suite programs (Docs, Sheet, Slides, etc.,

Work Environment:

• The position is based in Kaduna State, Nigeria.

Reporting Structure:

• The LifeFleet Representative will report directly to the Director of Operations at LifeBank.

Salary
N80,000 gross.

Benefits
Accompanied by the fact that we provide services that help save lives, we also ensure that our employees are well taken care of. The following benefits are available for all LifeBank employees.

• Health insurance, life insurance, and workman compensation.
• Focused and caring team members.
• Accelerated growth opportunities.

Application Closing Date: 3rd November, 2023.

Method of Application
Interested and qualified candidates should send their CV to: team@lifebank.ng using the Job Position as the subject of the mail.

Note: Join our fast expanding team and help improve healthcare in Africa.

2.) Medical Sales Representative

Job Locations: Enugu and Rivers (Port Harcourt)
Employment Type: Full-time

Function of the Role

• The Medical Sales Representative will be responsible for promoting LifeBank Nigeria and its products to hospitals.
• She/he will build market positions for LifeBank Nigeria by identifying, developing and negotiating business relationships that translate into sales.
• S/he will work to retain and grow the client base of the company, foster client relationships and develop new opportunities for LifeBank Nigeria’s products and services.

Key Responsibilities

• Work with the lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
• Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
• Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
• Prepare and follow up on territorial sales forecasts on weekly and monthly basis.
• Ensure Proper Coverage as per the planned Frequency per customer segment.
• Establish, develop and maintain positive business and customer relationships
• Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Stay informed about the activities of health services in assigned particular area.
• Expert level knowledge of department processes and product to serve as the first line of support in resolving internal and external customer issues.
• Perform other duties as assigned.

Educational Qualifications

• B.Sc in Biological and Medical Sciences or Marketing.

Experience:

• 1 - 3 years of experience in direct sales
• Experience in the medical or Pharma industry is a plus.

Skills and Abilities:

• Good organisation skills and results driven
• Highly Self motivated
• Highly analytical with a drive for numbers
• Excellent selling, communication and negotiation skills.
• Good written and verbal communication skills
• High proficiency in MS Office Suite
• High level of professionalism
• Result-oriented team player with exceptional motivation and interpersonal skills.
• Relationship management skills and openness to feedback
• Must be able to prepare management reports and correspondence
• Good initiative, time and stress management skills.

Remuneration
N80,000 gross

Other Benefits:

• Health Insurance, Pension, Airtime/Data Allowance, monthly logistics.

Application Closing Date: 3rd November, 2023.

Method of Application
Interested and qualified candidates should send their CV to: team@lifebank.ng using the Job Position as the subject of the mail.

3.) Vendor Success Manager

Job Location: Yaba, Lagos
Employment Type: Full-time

Employee’s / Departmental Annual Objectives and Key Results (OKR)

• Grow LifeBank’s number of Vendors in line with the set target.
• Work with the Comms team, to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank vendors.
• Ensure Retention of vendors in line with set targets.
• Work in line with company SOPs to achieve set objectives and outcomes within schedule as regards New Vendors targets across the country.
• Establish, develop and maintain positive business and Active Vendors’ relationships and success.
• Resolve Vendors complaints by investigating problems; developing solutions; preparing reports and making recommendations to management.
• Stay informed about the activities of health services in assigned particular areas.
• Engage vendors continually to ensure LifeBank gets the lowest prices from them and in turn offers the best prices to Hospitals and customers on our marketplace.
• Ensure the revenue per Vendor on our marketplace continues to grow.
• Regularly engage and follow up with Vendors to ensure they sign up and are using the Vendor app to show and update stock position in line with the target set.
• Perform other duties as assigned
• Ensure all assigned KPIs are achieved.

Experience & Capabilities
We are looking for candidates with Procurement/Purchasing/Supply Chain experience.

• Candidates should possess a Bachelor's Degree qualification with 2 - 4 years of work experience.

Application Closing Date: 30th October, 2023.

Method of Application
Interested and qualified candidates should send their CV to: team@lifebank.ng using the Job Position as the subject of the mail.