Job Vacancies at Shalina Healthcare

Shalina Healthcare is one of the largest pharmaceutical companies in sub-Saharan Africa. For the last 35 years, we have made it our mission to provide quality medicines to those who need it the most. We manufacture and distribute branded prescription and over-the-counter pharmaceutical and consumer products across various therapeutic groups, including anti-malarial, antibiotics, anti-inflammatory, and nutrition. We have a track record few can match and our brands are among the most trusted in Africa.

We are recruiting to fill the following positions below:

1.) Sales Delegate

Job ID: JOB-479
Job Location: Ikorodu, Lagos

What You Become a Part of

• The successful candidate will play a crucial role in managing sales and marketing for the organization to drive business growth for our Diagnostic Services division.
• This position will focus on enhancing client satisfaction and ensuring the successful delivery of our services. Role is open to candidates in Ikorodu, Lagos.

What to Expect

• Build and maintain strong relationships with key stakeholders within the Healthcare Industry, ensuring their needs are met and that our services are positioned effectively.
• Identify and pursue new business opportunities within the healthcare sector to expand our client base
• Monitor sales performance against targets, providing regular updates and reports to management on progress and areas for improvement.
• Work closely with cross-functional teams, including marketing, operations to ensure seamless service delivery and client satisfaction.
• Conduct market research and analysis to identify trends, competitive landscape, and emerging opportunities within the diagnostic services sector.

Essential Qualifications, Experience & Skills

• Bachelor’s degree in sciences, or a related field. Master’s degree is a plus.
• Strong familiarity with the Ikorodu terrain is essential
• 3+ years of experience in sales and marketing within the healthcare/diagnostics industry
• Demonstrated success in managing key accounts and achieving sales targets.
• Strong relationship-building and networking skills, with the ability to influence and engage stakeholders at all levels.
• Ability to analyze data and market trends to inform strategic decisions.
• Excellent verbal and written communication skills, with proficiency in presenting information clearly and effectively.

Click here to apply online

2.) HMO Desk Officer

Job ID: JOB-473
Job Location: Ikeja, Lagos

Job Description

• The ideal candidate will be detail oriented, and responsible for ensuring smooth interactions between the hospital, Health Maintenance Organizations (HMOs) and patients.
• The HMO Desk officer will handle patient registration, process HMO approvals, verify coverage and maintain accurate HMO & private patients records while upholding excellent customer service standards.

What you become a part of:

• As part of our commitment to affordable and accessible healthcare in Africa, the HMO Desk Officer plays a vital role in processing HMO approvals, verify coverage and maintain accurate HMO & private patients records while upholding excellent customer service standards.

What to expect

• Serve as the primary point of contact for all HMO-related patient interactions.
• Register patients under their respective HMOs and confirm eligibility before consultations or treatments.
• Obtain and process pre-authorisations and approvals from HMO for procedures, medications and investigations.
• Manage proper filing and retrieval of both HMO and general patient records, ensuring easy access when needed.
• Communicate effectively with HMO representatives to resolve queries, discrepancies or approval delays.
• Work closely with the Accounts and Billing team to reconcile HMO claims and ensure accurate submissions.
• Guide patients through their HMO benefits, limitations and required procedures in a polite and professional manner.
• Ensure confidentiality, accuracy and proper arrangement of all HMO-related documents.
• Uphold professional etiquette by greeting staff, patients and visitors courteously and maintaining clear, respectful communication at all times.
• Adhere strictly to hospital policies and procedures regarding patient information and HMO claims.

Essential education, experience and skills

• Health Information Management, or a related field.
• Minimum of 3 years' cognate experience in HMO management.
• Strong understanding of HMO operations and approval and billing processes.
• Proficiency in Microsoft Excel and accounting software.
• Excellent communication and interpersonal skills.
• High level of accuracy, integrity, and attention to detail.

Click here to apply online

3.) Regulatory Pharmacist

Job ID: JOB-478
Job Location: Ogun

Job Description

• The Regulatory Pharmacist is responsible for ensuring that all pharmaceutical products manufactured by the company comply with national and international regulatory requirements. The role involves preparation, submission, and maintenance of product dossiers, coordination with regulatory authorities eg  NAFDAC), and ensuring continuous compliance throughout the product lifecycle.
• Ensure all manufactured products comply with current regulatory requirements, guidelines, and pharmacopeial standards.
• Monitor changes in regulatory laws, guidelines, and policies and communicate implications to management.
• Support implementation of regulatory updates into manufacturing, quality, and documentation systems.
• Ensure compliance with GMP, GDP, and regulatory inspection requirements.
• Serve as the primary contact between the company and regulatory agencies.
• Coordinate and support regulatory inspections, audits, and facility assessments.
• Respond promptly to regulatory queries, deficiency letters, and compliance observations.
• Follow up on pending approvals and regulatory correspondences.

Click here to apply online