Job Vacancies at Trainlance

Trainlance is a group of experienced marketing and operations professionals. We specialize in finding and matching talents with the right job opportunities. We’ve built a network of pre-screened candidates in entry and mid-level marketing and operations roles.

We are recruiting to fill the following positions below:

1.) Human Resources (HR) Manager

Job Location: Lekki, Lagos

Requirements

• Candidates should possess an HND / B.Sc Degree with relevant work experience who has worked in a tech startup and managed developers.

Method of Application
Interested and qualified candidates should send their CV to: talents@trainlance.com using the Job Position as the subject of the email.

Note: Please if you do not have a experience managing developers in a Tech Space, do not apply.

2.) Retail Store Manager

Job Location: Lagos
Employment Type: Full Time

Job Summary

• This job exists to ensure that the outlets and other sales touchpoints succeed in meeting all sales, customer, and operational objectives.
• The job is also responsible for upholding standards, including all health and safety policies and procedures, as well as introducing new products and services while maintaining the best level of customer service.

Job Responsibilities
As a Retail Store Manager, you will:

• Develop and implement strategies towards improved sales across all outlets
• Set up a system for proper replenishment, storage, merchandising, rotation, and evaluation of inventory.
• Engage customers positively to sustain a mutual relationship and ensure continued patronage from customers.
• Keep abreast of happenings in the market space as well trends and current offerings as it affects the business.
• Motivate team members to achieve set goals and exceed set targets.
• Prepared detailed reports on inventory operations, stock levels, and adjustments.
• Recommend and maintains all in-house retail displays. Implements cyclical displays to support all inhouse promotions and events.
• Devise marketing strategies for the promotion of new products or products on sale.
• Foster a delightful customer experience that exceeds customary standards and service levels.
• Trains staff on product knowledge, stock-taking, merchandising, sales skills, product transfer, customer relations.

Job Requirements
Must-Have for the position:

• Minimum of a Higher National Diploma (HND) / Bachelor's Degree (B.Sc) in Business Administration, Marketing, Sales or any other relevant discipline.
• An MBA or Master's Degree in any business-related discipline is an added advantage.
• 5 - 7 years in Sales with minimum of 3 years as a Retail Sales Manager.
• Experience in Revenue Generation, Complaint Resolution and Product Category is a must-have.

Method of Application
Interested and qualified candidates should send their updated CV to: talents@trainlance.com using the Job Position as the subject of the mail.

3.) Key Account Manager

Job Location: Lagos
Employment Type: Full Time

Job Description

• You will be responsible for obtaining new real estate developers, contractors, procurement managers, construction managers, corporate organizations etc. maintaining long term key customers by comprehending their requirements and helping them successfully make purchases via the company’s platform.
• The ideal candidate will be apt in building strong relationships with strategic customers.
• You will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
• The goal would be to contribute in sustaining and growing the business to achieve long-term success.

Responsibilities

• Generate sales leads and retain existing clients.
• Create new pipeline in target industries and convert them into Platform users
• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between key customers and internal teams
• Provide feedback on the efficiency of the customer service process.
• Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
• Maintain a positive, empathetic, and professional attitude toward customers at all times and build sustainable relationships and trust through open and interactive communication.

Requirements

• B.Sc / M.Sc Degree in Marketing, Sales or other Business Management-related roles
• Minimum of 4 years of experience in Sales and Key Account Management role
• Effective Communication Skills
• Experience using CRMs and other tech skills, is of great advantage.

Method of Application
Interested and qualified candidates should send their CV to: talents@trainlance.com using the Job Position as the subject of the email.