Logistics Operations Officer Job at Vitalvida

We are recruiting to fill the position below:

Job Position: Logistics Operations Officer
Job Location: Yaba, Lagos
Employment Type: Full-time

Your Role

• As the spearhead of our logistics operations, you'll be more than just a manager; you'll be a visionary leader, a strategic thinker, and an efficiency champion. Your role is pivotal in maintaining our reputation for delivering promises and exceeding expectations.

Your Mission

• Operational Excellence: Ensure efficient movement and delivery of ecommerce shipments, targeting a 93% delivery ratio within strict 24-hour windows.
• Strategic Implementation: Lead the management of the full order cycle, focusing on minimizing delivery times and maximizing efficiency in the ecommerce domain.

Team Support & Coordination:

• Recruiting efficient delivery agents in accordance to the recommendation of the tier of state document and maintaining an organized structure.
• Support a robust team of delivery agents, maintaining a 94% availability rate, preferably with experience in ecommerce delivery.
• Compliance & Quality Assurance: Oversee 3rd Party Logistics partnerships and internal teams, ensuring compliance with SOPs, with a focus on ecommerce standards.

Performance Monitoring:

• Ensuring timely reports from delivery agents.
• Participate in the production and analysis of performance reports, emphasizing delivery timelines and CRM metrics in the e-commerce context.
• Ensure accurate stock counts, inventory reconciliations on ERPREV and Google Sheets and report generation, with an emphasis on ecommerce products.
• Process Enhancement: Refine inventory and cash handling processes, ensuring efficient operations in the e-commerce sector.
• Financial Oversight: Work on financial record management in ERPrev and SniperCRM, aiming for an 80% monthly delivery rate in e-commerce transactions.
• Inventory Management: Implementing measures to prevent theft and loss of stock.
• Technology Adaptation: Quickly adapt to CRM tools like Snipper CRM and EPR Rev, with a focus on e-commerce applications.

Are You the Right Fit?

• Candidates should possess a Bachelor's Degree, HND, SSCE / GCE / NECO or FSLC qualifications.
• Experience or strong interest in logistics and operations management, preferably in the ecommerce delivery space.
• Comfortable in a fast-paced environment, ready to face new challenges.
• Exceptional organizational and communication skills, with a talent for teamwork.
• A forward-thinker, eager to contribute to our company's innovative trajectory.

What's in It for You?

• A competitive salary that acknowledges your skills and contributions) (N50,000 - N100,000 monthly).
• A chance to grow in a supportive, dynamic work environment.
• An opportunity to be part of a team reshaping the logistics and delivery industry, especially in the ecommerce space.