Recovery & Collection Officer Job at Westfield Consulting Limited

Westfield Consulting Limited - Our client is recruiting suitable candidates to fill the position below:

Job Position: Recovery & Collection Officer
Job Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities

• Contact customers for repayment of outstanding loans via phone calls, emails, and field visits.
• Negotiate repayment plans and ensure prompt collections.
• Maintain detailed records of all communications and recovery activities.
• Prepare daily, weekly, and monthly collection reports.
• Escalate delinquent accounts to management when necessary.
• Ensure compliance with regulatory standards and company policies during collection activities.
• Support in reducing non-performing loans (NPL) and improving portfolio quality.

Requirements & Skills

• HND/B.Sc. in Business Administration, Finance, Accounting, Economics, or related field.
• Maximum of 2 years of experience in loan recovery, credit control, or debt collection (preferably in financial institutions).
• Strong negotiation and persuasive communication skills.
• Good knowledge of loan recovery procedures and regulations.
• Ability to work under pressure and meet collection targets.
• High ethical standards and integrity.

Method of Application 
Interested and qualified candidates should send their current CV to: victor.allu@westfield-consulting.com using the Job Position as the subject of the email.