Recruitment & Training Specialist Job at Prospa Technology Limited

Prospa is a bank for Nigerian entrepreneurs. We're building the financial operating system for African entrepreneurs and businesses. Using our intuitive and beautifully designed mobile and web application, entrepreneurs are able to manage all their business and banking in one place.

We are backed by Y Combinator, and some of the most well respected and prolific investors, builders and operators in the US, Africa and Europe like Immad Akund (CEO @ mercury.com), Microtraction and many others.


We are recruiting to fill the position below:

Job Position: Recruitment & Training Specialist

Job Location: Lagos
Department: Sales | Contractor

About You

  • We’re looking for a Recruitment & Training Specialist Sales | Contractor to join our growing People Department.

The position holder will specialise in:

  • Designing and delivering educational programs for our Sales Teams.
  • Recruitment
  • On-boarding
  • You will also be required to support the designing, setup and execution of people operation functions that operationalise an inspiring employee experience by driving communication, simplification and automation of the employee life cycle in line with the company Mission.
  • This role will be accountable for seamless company-wide communication, people shared services, process, and systems improvement through collaborative engagement across the stakeholders in the company.
  • This role reports directly to the Senior HR Manager and there is opportunity for significant growth. The role is a Full Time Contractor employment and fully in Office, in Yaba, Lagos, Nigeria.

Successful Prospa People exhibit the following: 

  • Mission driven
  • Independent thinking
  • Self motivated 
  • Humble 
  • Driven
  • High performers  

Key Responsibilities

  • Manage companywide communication process
  • Hiring 
  • Employee Training 
  • Onboarding 
  • Ensure all policies and processes are properly documented and communicated across the team
  • Provide hands-on program management of our core HR services (Hub), partnering with the Talent Manager, HRBPs, team members and functional stakeholders
  • Drive high quality execution of HR Operations shared service function including but not limited to the following: Analyze & diagnose problems, maintain test plans, Provide daily support to the stakeholders and Publish reports, monthly dashboards for internal stakeholders
  • Implement new employee initiatives for employee engagement and productivity
  • Conducting skills gap analysis, preparing learning material, and evaluating results after each training session
  • Identify challenges of the Sales Team and recommend ways to increase productivity through relevant training
  • End to end process documentation, KPIs/OKRs, and dashboards (daily, weekly and monthly, quarterly) in order to drive a continuous improvement culture and accountability to stakeholders
  • Working closely with HRBPs to drive the high-performance culture through performance management system and people analytics
  • Manage and own seamless on-boarding and off-boarding process
  • Take ownership and lead the implementation of new process by implementing defined action plans
  • Conduct analysis and gain feedback on processes/procedures
  • Support the design of new processes
  • Define and secure agreements on SLAs between the PeopleOps Team and the client functions/vendors
  • Support and guide employees on HR enquiries and requests
  • Implement new employee initiatives for employee engagement and productivity
  • Work closely with operations and HRBPs, to ensure that team members have access to required work tools and resources
  • Support employee travel requirements in co-ordination with facilities team like: Visa, Permits, travel tickets, accommodation, etc.
  • Support seamless on-boarding and off-boarding process
  • Must be an expert in HRIS and contribute to management of employee data.

Skills & Qualifications

  • B.Sc Degree in Education, Human Resources or a relevant field
  • 3-5 years of hands-on experience as a Sales Trainer/Human Resource Management or similar role
  • Ability to manage the full training cycle, including in-person activities and web-based learning
  • Hands-on experience with e-learning platforms
  • Excellent organizational skills
  • Self-motivated individual able to motivate a team
  • Collaborative approach, able to work in a team setting
  • Excellent attention to detail and be well organized
  • Solid communication and presentation abilities
  • Demonstrated experience working in a Shared Service Office/HR or company Operations Team
  • Strong business ability to innovate and engage stakeholders
  • Excellent active speaking, writing, listening, reasoning, negotiation, and presentation skills
  • Ability to thrive and keen on working within a high growth, fast paced, start-up style environment
  • Self-motivated with ability to meet deadlines independently and as part of a team
  • Sound judgement and confidentiality
  • Experience in a sales position is a plus
  • Additional certification in training is a plus

Key Requirements:

  • Must be based in Lagos
  • Must be available to start work immediately
  • Contractor.

Salary
Salary for this role is between N250,000 - N‎350,000 (Gross) Monthly.