Relationship Officer Job at CapitalSage

CapitalSage is an integrated digital financial service group, providing people-driven empowerment and inclusive solutions for individuals and businesses for sustainable value and wealth creation in Africa.
We retail world-class technologies to African businesses and individuals so that they can prosper and realise their full potential. Our agenda is anchored on three significant pillars - financial inclusion, entrepreneurial development, and wealth creation - steered by the force of innovative technology.

We are recruiting to fill the position below:

Job Position: Relationship Officer
Job Location: Ibadan, Oyo
Employment Type: Full-time

Job Description

• CapitalSage is seeking to hire Relationship Officers that will be responsible for all sales-related activities, from generating leads to closing sales and answering their questions about the Company’s products while recommending the right solutions.
• Promptly resolve customer complaints and ensure maximum client satisfaction.

Duties

• Generate sales among clients, including upselling and cross-selling
• Identifies opportunities to grow business with existing clients
• Service multiple clients concurrently, often meeting deadlines.
• Operates as the point of contact for assigned customers
• Develops and maintains long-term relationships with clients
• Approach potential customers to establish relationships
• Makes sure clients receive requested products and services in a timely fashion
• Manage projects within client relationships, working to carry out client goals while meeting company goals

Required Education and Experience

• At least 2 years prior experience in a similar role in a financial organization
• A fluent English speaker with exceptional communication skills-Oral and Written
• Understanding of sales principles and customer service practices
• Track record of over-achieving sales targets
• Ability to write clear reports and keep accurate records
• Ability to pay attention to detail
• Educated to Degree or HND level with a proactive and driven approach to work.

Method of Application
Interested and qualified candidates should send their CV to: applications@capitalsage.ng using the Job Title as the subject of the mail.