Retail Shop Manager

City of Hope Hospital is a leading healthcare provider in Benin City. In line with our growth plan, we are currently recruiting to fill the position below for a sister company in Benin:

Job Position: Retail Shop Manager
Job Location: Benin, Edo State

Job Brief

• We are looking for an experienced Shop Manager to oversee the daily operations of our Retail store. You will be the one to ensure smooth running of operations to maximize sales and minimize costs.
• The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.
• The goal is to manage our store in ways that boost revenues and develop the business.

Responsibilities

• Organize all store operations and allocate responsibilities to personnel
• Supervise and guide staff towards maximum performance
• Prepare and control the store’s budget aiming for minimum expenditure and efficiency
• Monitor stock levels and ordering
• Deal with complaints from customers to maintain the store’s reputation and escalate when necessary
• Daily, weekly and Monthly update of sales report and Missed sales
• Plan and oversee in-store promotional events or displays
• Keep abreast of market trends to determine the need for improvements in the store
• Analyze sales and revenue reports and make forecasts
• Manage petty cash expense

Requirements

• Experience as Retail Shop Manager
• Knowledge of Retail Management best practices
• Outstanding communication and interpersonal abilities
• Commercial awareness
• Analytical mind and familiarity with data analysis principles
• Excellent knowledge of retail management software
• Must be resident in Benin.

Salary and Benefits
Pay/benefits are competitive based on industry standards.

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