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Front Desk Officer

Quadrev is a Global Technology Services & Outsourcing Company offering Full end-to-end Telecoms and IT Solutions. We have deep industry and functional expertise, leading technology practices, and an advanced, superior delivery model to help clients transform their highest-value business processes and improve their projected output.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: Lagos


Job Description

  • Analyze data to determine answers to questions from customers or members of the public.
  • Transmit information or documents to customers, using computer, or mail
  • Schedule appointments and maintain and update appointment calendars.
  • Receive payment and record receipts for services.
  • Keep a current record of staff members' whereabouts and availability.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Hear and resolve complaints from customers or the public.
  • Collect, sort, distribute, or prepare mail, messages
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • File and maintain records.
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