Business Analyst

Business Analysts

The Business Analyst is in charge of assessing information technology systems and making suggestions for how they can better meet business needs. Their duties include refining the roles and responsibilities of IT professionals on their team, creating implementation requirements and developing IT plans with stakeholders.

RESPONSIBILITIES

• They analyze the flow of data and predict what changes in infrastructure will be necessary as the business grows.
• Developing impact analyses to establish the complexity of the change.
• Creating or significantly contributing to technology enablement strategy and plan, including training and communications.
• Collaborating with project teams to ensure the successful execution of the end-to-end enablement technology strategy.
• Proactively identifying and implementing improvements to the change management strategy & methodology.

SKILLS

• Business Analysis (SWOT, Impact, Risk, Process & Gap Analysis)
• Documentation (User Stories/ Acceptance Criteria, Epics, Test Plan, Project Charter, Business Case, Business Requirements Document (BRD)
• Lessons learnt, Project Report)
• Software (Jira & Confluence, Xray, MS Visio/Lucidchart, Slack, SharePoint)
• MS Office (Word, Excel, PowerPoint, Outlook, Access,MSTeams)
• Sprint Planning, Sprint Review, Retrospectives
• Facilitation (Requirement Workshop, Project kick off and team meetings)
• Product Backlog Prioritization
• Customer Journey Mapping, Personas, Use Case Scenarios
• Unified Modelling Language (UML) Diagramming
• Elicitation (JAD Sessions, Interviews, Surveys)
• Market Basket Analysis, Forecasting, Customer Profiling, Competitor Intelligence, Channel Performance Analysis, Sales Performance Analysis, Interactive Dashboards
• Minimum of two years cognate experience.

CERTIFICATION

Any of the following certifications will be an added advantage

• Business Analysis Certification (BAC)
• Entry Certification in Business Analysis (ECBA)
• Certification of Competency in Business Analysis (CCBA)
• Certified Business Analysis Professional (CBAP)
• Agile Analysis Certification (AAC)
• Foundation-Level Business Analyst Certification (CFLBA)
• Certified Professional of Requirements Engineering Certification (CPRE)
• Professional of Business Analysis Certification (PBA)