Business Process Consultant at Gulfline Projects Limited

Gulfline Projects Limited delivers integrated project and support services to wireless and wired telecommunication service providers, financial, manufacturing and oil & gas organisations.

We are recruiting to fill the position below:

Job Position: Business Process Consultant
Job Location: Lagos

Job Description

• We are currently seeking an experienced Business Process consultant to design, develop and improve internal processes and methodologies which link business needs across finance, IT & Customer Service and those of other departments, to Firm lottery/betting operations.
• This person will work from the Lagos but might be required to travel periodically

Responsibilities

• Process mapping and business process engineering
• Leading process design workshops
• Designing and implementing business processes
• Managing process change
• Educating business users responsible for managing and operating business processes
• Monitoring, measuring and providing feedback on process performance
• Facilitating process workshops that involve eliciting process requirements and liaising with users
• Applying their knowledge of business process modelling notations (BPMN, EPC, BPEL) to documenting processes.

Minimum Qualifications

• Bachelor's degree/HND required
• Minimum of 3 years of relevant professional experience
• Previous experience working including short or long term field experience
• Experience in facilitating meetings, working groups, or large groups of people with varying opinions
• Strong organizational skills and attention to detail.
• Excellent interpersonal, oral and written communication skills
• Ability to travel on assignments for projects as requested

Required Skills:

• Business Analysis and process mapping
• Project Management
• Quality Assurance (QA)
• Demonstrated ability to multi-task, work under pressure, think analytically and communicate effectively.
• Ability to adapt and stretch capabilities and skills to meet the business needs of a fast-growing firm.
• Strong experience analyzing business processes within a service-based organization.
• Strong analytical, facilitation, and process mapping skills.
• Familiar with standard application development methodologies and tools.
• Strong proficiency with Microsoft Visio.