Call Center Operator (Telesales) Job at Vitalvida Limited

Vitalvida Limited provides you with an excellent eCommerce experience as our clients satisfaction matters a lot to us. We have an amazing combination of Products on our various websites that are tailored to meet your needs. Vitalvida is a fast-growing FMCG e-commerce company with a nationwide network of delivery agents. We are focused on delivering high-quality products efficiently, supported by accurate and transparent online inventory management systems. Our goal is to build a professional, accountable, and high-performance team that gets results.

We are recruiting to fill the position below:

Job Title: Call Center Operator (Telesales)

Location: Yaba, Lagos
Employment Type: Full-time

About the Role

• We are expanding our team and looking for confident, persuasive, and customer-focused Call Center Operators to join our Telesales Team.
• As a Call Center Operator at Vitalvida, you’ll be the first point of contact for customers interested in our products. 
• You’ll play a vital role in closing sales, building relationships, and ensuring customers have a smooth buying experience.

Key Responsibilities

• Make outbound calls to follow up on leads who have expressed interest in our products.
• Educate and persuade potential customers on the benefits of our hair growth and care solutions.
• Close sales and meet or exceed daily/weekly sales targets.
• Follow up with customers, address objections, and guide them through the order process.
• Record accurate data in our CRM, including customer details, order information, and call outcomes.
• Record and upload calls for quality checks and training purposes.
• Collaborate with the team to share insights and customer feedback.

What We’re Looking For

• Interested candidates should possess a Bachelor`s Degree / HND / NCE / OND qualification with at least 1 year work experience.
• Excellent communication skills – confident and clear on the phone.
• Sales-driven attitude – motivated by closing deals and hitting targets.
• Customer-centric mindset – empathy and patience to engage customers effectively.
• Resilience – ability to handle objections and rejection professionally.
• Detail-oriented – accurate data entry and multitasking during calls.
• Team player – willing to work in a collaborative, fast-paced environment.
• Computer literacy – comfortable using CRM systems and messaging platforms.
• Availability – flexible to work shifts, including evenings and weekends.
• Work-from-office requirement – role is based in Yaba, Lagos.

Salary & Benefits

• Base Salary: N80,000 – N120,000 per month (based on experience and performance).
• Performance Bonuses: Earn N200 – N500 per successful delivered order, paid weekly.
• Free accommodation available for staff (ideal for those relocating or reducing commute costs).
• Opportunities for growth – top performers have the potential to become Team Leads or Managers.
• Work with a supportive team focused on growth and success.
• Free Accommodation Available.

Note

• Ready to join a fast-growing e-commerce brand that’s changing lives?
• Location: Yaba, Lagos (Work From Office with Accommodation Available)
• Apply now!