Call Centre Agent Job at 7treads Consults

7treads Consults, a consultancy / recruitment services company, is recruiting to fill the position below:

Job Positon: Call Centre Agent
Job Location: Ikeja, Lagos and Enugu
Employment Type: Full-time

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets.

Requirements

• Interested candidates should possess an SSCE / OND / HND / Bachelor's / Degree with 0 - 2 years of work experience.

Method of Application
Interested and qualified candidates should send their CV to: mayetemitope@gmail.com using the job Position as the subject of the mail.

Note: For more enquies whatsapp 08164924334.