Client Support Officer
Clinet Technologies Limited is established mainly to provide Information Technology equipment’s and service’s; sales, support, maintenance and consultancy in the rapidly developing Information Technology sector of the Nigerian economy.
We are recruiting to fill the position below:
Job Position: Client Support Officer
Job Location: Abuja and Lagos
Duties & Responsibilities
- Provide client support services in accurate and timely fashion.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Maintain client focused working environment for team.
- Work in compliance with company policies and procedures.
- Identify and develop new business opportunities with client contacts.
- Utilize effective problem solving and time management skills in client service operations.
- Assist in risk assessment and mitigation activities.
- Develop process improvements to enhance service efficiency and effectiveness.
- Provide assistance to less experienced staffs when needed.
- Attend educational trainings and workshops for professional growth.
- Provide support in new product development and enhancement activities.
Skills:
- Customer Service
- Product Knowledge
- Quality Focus
- Problem Solving
- Market Knowledge
- Documentation Skills
- Listening, Phone Skills
- Resolving Conflict
- Analyzing Information
- Multi-tasking
- Age: 24 - 28yrs
Benefits
- Flexible working atmosphere
- Possibility for Full-Time employment
- N60,000 monthly
- HMO and Pension
How to Apply
Interested and qualified candidates should send their CV to: clinettechnologies@gmail.com Subject of Mail should be (Client Service Officer)
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