Customer Care & Front Desk Officer Job in Port Harcourt

Our Company is a fast-growing clothing manufacturing company committed to delivering high-quality fashion. We are looking for a friendly, professional, and customer-focused Customer Care & Front Desk Officer to be the first point of contact for our clients and ensure excellent service delivery.

Job Position: Customer Care & Front Desk Officer 

Job  Location: Port Harcourt

Job Type: Full-Time

Key Responsibilities:

• Greet and assist customers, visitors, and clients in a warm and professional manner.
• Handle phone calls, emails, and inquiries efficiently.
• Provide information about products, orders, and company services.
• Manage customer complaints and provide solutions to ensure satisfaction.
• Maintain an organized and welcoming front desk area.
• Assist with administrative tasks, including record-keeping and scheduling appointments.
• Coordinate with sales and production teams to track customer orders.

Requirements:

• Previous experience in customer service, front desk, or administrative roles.
• Excellent communication and interpersonal skills.
• Strong problem-solving and multitasking abilities.
• Proficiency in Microsoft Office (Word, Excel) and basic computer skills.
• Friendly, professional, and well-groomed appearance.
•  Ability to work independently and as part of a team.
• A degree or diploma in Business Administration, Communications, or a related field is a plus.

What We Offer:

• Competitive salary
• A positive and creative work environment
• Career growth opportunities
• Employee discounts on our clothing line

Method of Application

Send your CV and a brief cover letter to loucheclothiers92@gmail.com with the subject "Customer Care & Front Desk Officer Application."

Be the face of our brand and help us provide exceptional service to our customers!