Customer Care Officer

Doculand Business Solutions Limited is Nigeria’s foremost professional print and copy business center. We originated in Lebanon and we have branches in Jordan and Lagos.

We are recruiting to fill the position below:

Job Position: Customer Care Officer
Job Location: Lagos

Job Responsibilities

• Welcome customer
• Take all details needed for the order
• Give prices
• Up selling for both services and stationary section
• Report to Supervisor
• Client enquiry & feedback
• Updating data collected
• Reply emails
• Answering the phones

Educational Qualification

• Minimum of OND with 2-3 years of relevant experience in similar industry

Skills:

• Excellent MS office skills especially MS Word and excel
• Excellent communication via email
• Report writing
• Problem solving ability
• Ability to implement plans and instructions
• Ability to work under pressure
• Ability to plan and execute plans

Other:

• Professional Certification in a Computer related course or Customer service is an added advantage

How to Apply
Interested and qualified candidates should send their CV to: doculandcareers@gmail.com with the Job Title as subject of mail.