Customer Care Representative Job at HRHub.ng Limited
HRHub.ng Limited is a Human Resource Development & Management Consulting practice firm located in Lagos. Since its founding, HRHub.ng Ltd has grown to become a leader in the provision of high value human resources, business advisory as well as learning & development solutions to multinationals, local corporate organizations, governments and multilateral organizations. Our depth of our expertise, defined by carefully selected pool of multi-disciplinary consultants, ensures that we continue to be the firm of choice to our growing list of discerning clienteles.
We are recruiting to fill the position below:
Job Position: Customer Care Representative
Job Location: Ikeja, Lagos
Employment Type: Full-time
Job Description
- Escalating customer’s issues via appropriate channels for proper resolution.
- Evaluate customer challenges and proffer solutions.
- Proffer options and alternatives to customers and offer assistance in making choices, as the case may be.
- Ensuring that the service provided will lead to repeat purchases
- Manage and resolve customers’ complaints.
- Use of suggestive selling techniques to promote services.
- Updating customer records and providing feedback to management for better customer service performance.
Requirements
- Candidates should possess a Bachelor's Degree qualification with 1 - 2 years of work experience.
Salary
N70,000 / month.
Method of Application
Interested and qualified candidates should send their CV to: info@hrhub.ng using the Job Position as the subject of the mail.
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