Customer Experience Officer at ARM Life
ARM Life is the insurance subsidiary of Asset & Resource Management Company Ltd (ARM). Its parent company, ARM is one of the largest non-bank financial services firms in Nigeria with a focus on asset management. Established in 1994, ARM started operations as a traditional asset management company specialising in the management of quoted equities and fixed income securities.
We are recruiting to fill the position below:
Job Position: Customer Experience Officer (Graduate Trainee)
Job Locations: Aba-Abia /Abeokuta-Ogun/Calabar-Cross River/Edo/Ondo/Bayelsa
Job Type: Full-Time
Job Summary
- Attend customer enquiries/complaints - Maintain good customer relations This role is location specific and is open to ONLY people who reside in the stated locations (Aba/Abeokuta/Calabar/Edo/Ondo/Bayelsa)
Principal Duties and Responsibilities
- Attention to all issues identified by a client using product knowledge
- Provide support to the Business Development Team within your location
- Ensure timely and factual communication with clients
- Prompt resolution of all complaints received and escalate where necessary
Education Qualification
- Minimum - B.Sc, HND
- At least 1 - 5 years experience
Other Requirements:
- Proficiency in Microsoft Office tools
- Good multitasking capabilities
- Attention to detail
- Data Analystics
- Good Interpersonal skills
- Excellent written and verbal communication skills
Similar Jobs
- Cashier / Visa Assistant Job at U.S Embassy
- Event Hostess Job at KadMap Systems Limited
- Cashier and Lobby Host or Waiter / Waitress Job at Sunic Foods Limited
- Airport Check-in Customer Service Officer Job at MalaikAir
- Call Center Agent (Loan Collection Officer) Job at Berylspring Limited
- Job Openings at Moove
- Customer Success Executive Job at Moove
- Job Vacancies at Venmac Resources Limited
- Ongoing Recruitment at the Borough Lagos
- Customer Representative / Sales Officer Job at Zenith Carex International Limited