Customer Service Officer Job at Eden Solutions & Resources Limited
Eden Solutions and Resources Limited - Our client, a Logistics company, is recruiting suitable candidates to fill the position below:
Job Position: Customer Service Officer
Job Location: Abuja
Employment Type: Full-time
Job Summary
- Our client is looking for a smart and knowledgeable customer service representative. The ideal candidate will provide exceptional customer support experience as candidate is customers’ first point of contact.
Job Responsibilities
- Ensure proper necessary procedures are being followed.
- Monitoring deliveries.
- Provide shipment quotes for customers and set up shipments as required by customers.
- Attend to all customers complains / issues and proffer solution.
- Answer all questions about the company services.
- Processing orders and transactions.
- Collecting and analyzing all customer feedback.
- Build a working relationship between the company and the customers.
Job Requirements
- A Bachelor’s Degree or HND is required in Business Administration or related field.
- 3 - 5 years of working Experience in this field.
- Ability to work flexible schedule.
- Proficient in the use of MS Suite.
- Good attention to details.
- Good with numbers and figures.
- Ability to prioritize tasks to meet specific deadlines.
- Good interpersonal and communication skills.
Salary
N75,000 monthly
Method of Application
Interested and qualified candidates should send their CV to: jobs.edensrpeople@gmail.com using the Job position as the subject of the mail.
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