Front Desk Executive Job at TeamAce Limited

TeamAce Limited - Our client, a leading Dental Clinic, is recruiting to fill the position below:

Job Position: Front Desk Executive
Job Location: Lekki, Lagos
Employment Type: Full-time

Job Summary

• As the front desk executive, you will be responsible for complementing our business growth efforts by ensuring seamless client onboarding, upselling clinic services where appropriate, and managing patient relations to drive repeat visits, referrals, and corporate retention.

Responsibilities

• Provide service explanations and answer patient queries with confidence and enthusiasm.
• Follow up with patients after appointments to ensure satisfaction and encourage reviews/testimonials.
• Assist in scheduling patients from corporate retainerships and HMOs efficiently.
• Support digital marketing efforts by guiding patients on how to leave reviews, tag on social media, and participate in campaigns.
• Ensure the reception and waiting area are always clean, organized, and brand-consistent.

Requirements

• HND/BSC in any discipline.
• Minimum of 2 years of experience in front desk, client service, hospitality, or healthcare reception.
• Tech-savvy.

Salary
N150,000 Monthly.