Hotel Operations Manager Job at Mulligan Hotel
Mulligan Hotel is a private Nigerian Group of Companies, operating retail, hospitality and property business.
We are recruiting to fill the position below:
Job Position: Hotel Operations Manager
Job Location: Sabo, Yaba - Lagos
Employment Type: Full-time
Job Functions
- Provide strategic direction and leadership for all hotel departments.
- Lead the development and execution of comprehensive business plans.
- Work closely with department heads to ensure seamless execution of all activities and functions.
- Manage and address guest concerns, taking ownership of guest satisfaction.
- Collaborate with the sales team to build and maintain strong relationships with corporate clients and acquire new business.
- Ensure legal compliance with regulations regarding health & safety, fire, and other legal requirements.
- Oversee all aspects of hotel operations, ensuring guest satisfaction and adherence to quality standards.
- Foster a positive and productive work environment, motivating and developing the hotel's executive team.
- Respond to audits and implement continuous improvement initiatives.
- Oversee internal and external audits to maintain the highest operational standards.
- Manage and develop vendor relationships to secure essential equipment and services.
Requirements
- Bachelor's Degree in Hospitality Management or a related field.
- Minimum of 8 years experience in the hospitality sector, with at least 5 years in a role as Hotel Operations Manager.
- Genuine passion for hospitality.
- Profound knowledge of hotel operations, revenue management, and industry best practices.
- Flexibility to work extended hours, weekends, and holidays as required.
Method of Application
Interested and qualified candidates should send their CV in MS Word or PDF to: career.dominostores@gmail.com using "Hotel Operations Manager" as the subject of the mail.
Note: Only qualified candidates would be shortlisted.
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