Job Openings at Eden Forever Decor

At Eden Forever Decor, we specialize in creating memorable Christmas experiences that transform homes, businesses, and communities. With a blend of creativity, elegance, and professionalism, they bring the festive season to life in a way that leaves lasting impressions.

We are recruiting to fill the following positions below:

1.) Event Manager

Job Location: Lekki, Lagos
Department: Operations
Reports To: Operations Supervisor / CEO

Job Objective

• The Event Manager at Eden Forever Christmas Decorators is responsible for planning, coordinating, and executing festive decoration projects and events that align with the company’s standards of excellence.
• The role ensures seamless client experiences by combining event management, customer service, communication, and social media engagement to enhance brand presence and client satisfaction.
• The Event Manager oversees the end-to-end execution of decoration projects and events, from client engagement to post-event follow-up.
• The role requires strong customer service, organizational, and communication skills, as well as proficiency in social media management to showcase Eden Forever’s work and build brand visibility.

Key Responsibilities
Event & Project Management:

• Plan, organize, and execute festive decoration projects and events.
• Coordinate logistics, schedules, and vendor relationships.
• Supervise decoration teams on-site to ensure quality and timeliness.

Customer Service:

• Act as the primary point of contact for clients before, during, and after projects.
• Handle client inquiries, provide updates, and ensure exceptional service delivery.
• Collect feedback to improve future services and maintain client relationships.

Social Media & Brand Visibility:

• Manage company social media accounts (Instagram, TikTok, Facebook, etc.).
• Create and schedule engaging content (photos, reels, videos, behind-the-scenes).
• Respond to online inquiries and build brand engagement.
• Showcase completed projects to attract new clients and retain existing ones.

Team Collaboration & Reporting:

• Work closely with the Operations Supervisor and Creative Designer to execute event concepts.
• Monitor project budgets and timelines.
• Prepare weekly reports on event outcomes, client satisfaction, and social media engagement.

Requirements

• Bachelor’s Degree in Event Management, Communications, Marketing, or related field.
• 3 – 5 years of experience in event planning, project management, or customer-facing roles (hospitality, décor, or related industries preferred).
• Strong customer service and communication skills (verbal & written).
• Proficiency in social media management tools (Instagram, TikTok, Canva, CapCut, etc.).
• Ability to multitask, work under pressure, and adapt to festive season demands.
• Team leadership experience with a focus on collaboration and problem-solving.

Salary
N200,000 monthly

Application Closing Date8th October, 2025.

Method of Application
Interested and qualified candidates should send their CV to: edenforever.hr@gmail.com using the Job Position as the subject of the email.

2.) Customer Service / Social Media & Event Coordinator

Job Location: Lekki Phase 1, Lagos

Role Summary

• We are looking for a Customer Service / Social Media & Event Coordinator who will be the friendly voice of the brand, manage customer interactions, and drive online engagement.
• You will also play a key role in organizing festive events and activations that showcase our client’s unique decorations.

Key Responsibilities

• Handle customer inquiries via phone, email, WhatsApp, and social media.
• Manage social media pages, post engaging content, and respond to comments/messages.
• Coordinate small events, activations, and brand showcases.
• Collect customer feedback and ensure a positive client experience.
• Work with the operations team to ensure timely communication and project updates.
• Prepare simple weekly reports on inquiries, bookings, and social engagement.

KPIs

• Responsiveness: Respond to all customer inquiries within agreed timelines.
• Customer Satisfaction: Maintain at least 90% positive feedback.
• Engagement: Achieve steady monthly growth in followers and interactions.
• Conversion: Ensure at least 25% of inquiries convert to bookings.
• Event Success: Deliver events with at least 90% of planned attendance.

Requirements

• Bachelor's Degree. in Communications, Marketing, Business, or related field.
• 2+ years of experience in customer service, social media, or event coordination.
• Strong written and verbal communication skills.
• Hands-on experience with Instagram, TikTok, and Canva (basic content creation).
• Organized, creative, and able to multitask under pressure during the festive season.

Salary
N200,000 Monthly.

Application Closing Date: 1st October, 2025.

Method of Application 
Interested and qualified candidates should send their resume and cover letter to: edenforever.hr@gmail.com using the Job Position as the subject of the email.

3.) Operations Supervisor (with Sales & Marketing Skills)

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Role Summary

• We’re looking for a results-driven Operations Supervisor with strong sales and marketing skills to lead our decoration projects and drive revenue growth.
• You will oversee operations, manage teams, and build strong client relationships to ensure seamless delivery of our Christmas decorations.

Key Responsibilities

• Supervise decoration projects from start to finish: planning, scheduling, and quality control.
• Generate and convert sales leads through B2B and B2C channels.
• Build and maintain strong client relationships with hotels, restaurants, retailers, and residential clients.
• Coordinate staff, vendors, and logistics for timely project execution.
• Monitor budgets and ensure profitable delivery of projects.
• Provide regular performance reports to management.

KPIs

• Sales Growth: Achieve monthly sales targets.
• Client Satisfaction: 90% positive client feedback.
• Project Delivery: 95% of projects delivered on time.
• Team Performance: Ensure smooth coordination and zero major conflicts.
• Budget Control: Keep project costs within approved budgets.

Requirements

• Minimum of 3 years of experience in operations, project management, or sales/marketing (events, décor, or hospitality preferred).
• Strong leadership and organizational skills.
• Excellent communication, negotiation, and client relationship skills.
• Ability to work flexible hours during peak festive seasons.

Compensation
N200,000 / month + attractive commission.

Application Closing Date: 24th September, 2025.

Method of Application
Interested and qualified candidates should send their Resume and Cover Letter to: edenforever.hr@gmail.com with "Operations Supervisor (with Sales & Marketing Skills)" as the subject of the email.