Lab Customer Service Representative Job at Demyhealth Clinic and Genomic Medicine
Demyhealth Clinic and Genomic Medicine (DCGM) is the pioneering Genomic medicine services in Nigeria in partnership with a UK based ISO certified bioscience laboratory in delivering over 5000 tests in Nigeria, including test not currently offered by any lab in Nigeria. We specialize in Invitro-diagnostics, in addition we also service Life science industries such as Pharmaceutical, Veterinary, food & beverage industries via our subsidiary company GTL.
We are recruiting to fill the position below:
Job Position: Lab Customer Service Representative
Job Location: Abuja
Employment Type: Full time
Administrative Duties
- Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
- Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.
- Perform all duties and responsibilities with understanding and respect for the patient’s rights
- Provide other registration/clerical, and billing support as required.
- Ensure proper housekeeping.
- Perform other related duties as required.
Education, Qualifications & Experience
- B.Sc / HND in Biological Sciences
- Previous Experience 2 – 4 years of post-graduation experience
Knowledge, Skills, and Abilities:
- Excellent communication and interpersonal skills.
- Excellent organizational skills to manage multiple tasks promptly.
- Proficient use of clinical laboratory information systems.
Method of Application
Interested and qualified candidates should send their CV to: hr@demyhealth.com using the Job Position as the subject of the email.
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