Retail Sales Associate Vacancy at Precise Lighting

Precise Lighting celebrates launching of lighting experience; designing and distributing decorative lighting around Nigeria. You can find our Head Office in Lagos State, Nigeria. 

We are recruiting to fill the position below:

Job Position: Retail Sales Associate
Job Location:
 Lagos
Job Description


  • We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.
  • A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
  • Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
  • You will help identify client needs, present and answer questions about our products and services and recommend solutions.
  • Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store's profitability.

Responsibilities

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
  • Inform customers about discounts and special offers
  • Answer customers' questions about specific products/services
  • Conduct price and feature comparisons to facilitate purchasing
  • Cross-sell products
  • Ensure showroom is fully stocked
  • Manage returns of merchandise
  • Provide customer feedback to the Store Manager
  • Stay up-to-date with new products/services

Job Requirements

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • B.Sc in Marketing or related field is a plus
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Track record of achieving sales quotas
  • Must reside in Lagos (preferably Island axis)