Service Supervisor / Online Manager

Rovedana - When your business needs extend beyond your core competencies, turning to a leading firm in outsourcing and consulting services to help you regain your focus. At Rovedana, our world revolves around your business. Our Business Process Outsourcing practice will assist your business in all forms of operational management so you can increase your productivity and reduce overall costs. 

We are recruiting to fill the position below:

Job Title: Service Supervisor/Online Manager

Location: Lagos

Job Description

• Responsible for welcoming customers and introducing them to the workshop manager.
• Handling customer complaints and inquiries through telephone, email and other medium.
• Manage the online presence of the company by attending to all clients request via social platforms.
• Promote the company's products and services on various social media platforms.

Qualifications and Requirements

• Candidate must have minimum of OND in any discipline.
• Candidate must be social media savvy.
• Must be computer literate.
• Must possess good customer skills and innate ability to sell and convince clients.
• Individual should possess excellent verbal and written ability.