Store Manager Job at The Workplace Centre Limited

The Workplace Centre Limited - We are a World Class Skills Development and HR / ICT Consulting Services organisation that adds significant value to our clients and society.

We are recruiting suitably qualified candidates to fill the position below:

Job Position: Store Manager
Job Location: Lagos

Job Summary

• The Store Manager is responsible for ensuring that all branches represent the Hans & Rene brand, coordinating staff to ensure delivery of first class customer service and ensuring smooth overall operations of store/outlet they are responsible for.

Key Objectives:

• Coordinating daily front and back end operations of all outlets
• Supervising staff and area to ensure customer satisfaction within outlets
• Monitoring and training staff to ensure uniformity in service and presentation across all outlets

Duties/Responsibilities

• Daily Shop running
• Staff Coordination
• Customer Service Interaction
• General Shop Operations

Reporting Relationships:

• Functional Reports to: F&B Manager
• Supervisees: all Restaurant front-end staff

Key Performance Indicators:

• Consumer feedback
• Restaurant staff performance
• Restaurant outlet maintenance
• Stock availability at outlets
• Timely and accurate reporting.

Requirements/Qualifications
Required Qualifications:

• OND or equivalent
• Experience as a restaurant, Service or Hospitality field manager

Preferred Qualifications:

• Hospitality management training.

Key Skills and Experience:

• Leadership skills
• Coordinated
• Ability to work under pressure
• Wiliness to learn
• Internal motivation
• Attention to detail
• Ability to implement feedback.

Method of Application
Interested and qualified candidates should send their Resume with Role _ Location (Store Manager _Lagos) as subject to: careers@workplacecentre.com