Supply Operations Analyst Job at Glovo Nigeria

Glovo - We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

We are recruiting to fill the position below:

Job Position: Supply Operations Analyst

Job Location: Lagos

The Journey

• Supply Growth and Optimization: Own supply growth and performance across assigned cities. Ensure the right number of couriers are active, productive, and earning sustainably to support demand growth.
• Supply Planning and Forecasting: Work with HQ ops and growth teams to forecast supply needs based on demand plans, seasonality and special events. Proactively identify gaps and define actions to close them.
• Courier Performance and Earnings: Analyze courier behavior and performance then design and support initiatives that improve productivity and earnings quality.
• Operational Bottleneck Resolution: Identify operational bottlenecks impacting supply performance then drive root cause analysis and execution of fixes.
• On the Ground Ops Support: Spend time in cities working closely with different  teams and riders to validate data insights, test interventions, and adapt solutions to local realities.
• Cross Functional Collaboration: Partner with Growth, Commercial, Product, and Support teams to ensure supply plans are aligned with demand, incentives, and city priorities.
• Metrics Ownership and Reporting: Own key supply metrics for your cities. Build and maintain clear reporting on supply health, risks, and progress against targets. Translate insights into actionable recommendations.
• Continuous Improvement: Test, measure, and scale operational improvements. Document learnings and help standardize best practices across cities.

What you will bring to the ride

• A strong analytical mindset with the ability to turn data into clear operational actions, not just reports
• 2 to 4 years of experience in operations, consulting, startups, or business roles in fast paced environments
• A proven track record of execution. You follow through, deliver results, and can point to real outcomes you’ve driven
• Strong ownership mindset. You take responsibility for supply performance in your cities and push through blockers until issues are resolved
• Ability to balance speed with attention to detail. You move fast without losing control of the fundamentals
• Clear and concise communication, especially when working with remote and cross functional teams
• Hands on and scrappy approach. You are comfortable getting close to the operation, riders, and local teams
• High level of autonomy and strong prioritization skills
• An empathetic, inclusive, and curious attitude. You understand that supply performance is driven by people as much as systems
• Willingness to spend time on the ground in cities when needed to validate insights and drive impact.