Tele-Collections / Debt Recovery Officer (Entry-Level) Job at Mwanga Limited

Mwanga is a pioneertech-driven debt recovery and businesssupport outsourcing company with a vision to be the leading extension to global teams in Africa.We started our pilot operations in 2018 witha small agile teamand have scaledimpressively since then in results and teambecoming trusted by key players for recoveries in Nigeria.We offer business support to businesses with the aim of helping them scale using ethical and innovative technology strategies. We are trusted by Africa’s leading lenders to recover their outstanding debts and to scale our impact.We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, customer support services, and data analysis.

We are recruiting to fill the position below:

Job Position: Tele-Collections / Debt Recovery Officer (Entry-Level)

Job Location: Maryland, Lagos (Proximity required)
Employment Type: Full-time
Work Mode: On-site

Responsibilities

• Recover overdue loans by contacting customers.
• Follow up on payment commitments and maintain accurate records.
• Advise on payment options and negotiate plans.

Requirements

• Minimum qualification of OND / HND / B.Sc Degree
• 0 - 1 year of customer support experience (is an added advantage).
• Strong communication, negotiation, and teamwork skills.
• Good command of English.
• Proactive, teachable, and detail-oriented.
• Close proximity to Maryland is a must.

Remuneration

• Salary: N70,000 monthly + Commission on Recovery.
• Benefits: 13th Month Payment and Other Benefits.