Ticketing and Reservation Agent Job at Discovery Travel & Tours Limited

Discovery Travel & Tours Limited is a leader in the Aviation Industry and Travel Management geared towards providing Professional, Excellent, High quality customer focused services through Technology and Integrity while being Innovative at our solutions. We have the ability to administer a Company-wide travel policy with exceptional data management capability. The company has in place a team that boast of integrity arising from different fields and backgrounds.

We are recruiting to fill the position below:

Job Position: Ticketing and Reservation Agent
Job Location: Lekki Ajah, Lagos
Employment Type: Full-time

Job Description / Responsibilities

• Assisting and advising customers who may be choosing from a variety of travel options.
• Making reservations for customers based on their various requirements and budgetary allowances.
• Checking the availability of accommodation or transportation on the customers’ desired travel dates.
• Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
• Processing payments and sending confirmation details to customers.
• Sorting out any issues that may arise with bookings or reservations.
• Selling and promoting reservation services.
• Answering any questions customers might have about the reservation process.
• Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
• Providing support to customers who may need to amend or cancel a reservation.

Requirements

• Candidates should possess a Bachelor's Degree / HND with 2 years of work experience.

Method of Application
Interested and qualified candidates should send their CV to: careersng@discoverytrip.net using the Job position as the subject of the email.