Ticketing and Reservation Officer

Pier One Explorer is committed to providing world-class, personal, consistent, and professional travel management services that WOW our customers. We are people centric, service focused, and technology driven.

We are recruiting to fill the position below:

Job Title: Ticketing and Reservation Officer

Location: Lagos

Job Descriptions

• Handling ticketing & reservations for customers.
• Carry out all follow up procedures pertaining to customer travel, i.e. reconfirmation of airline tickets, tour confirmation, booking / reservation etc..
• Galileo & Amadeus reservation systems and issue and re-issue revalidation.
• Maximize sales and revenues by booking and ticketing return journeys, selling holiday packages and other travel related products and services.
• Knowledge in Airline Fare rules, BSP reconciliations, Ticket Cancellations & refunds.
• At least 2 years experience with any Airlines or IATA approved reputed travel agency in Nigeria.
• Visa application and hotel booking (Europe visas, US visas etc)
• Fair experience with dealings in hotel reservation across.

Qualifications

• Bachelor Degree
• Excellent Command In English (Speaking, Reading, Writing)
• Microsoft Application Skills ( Words, Excel , PPT , Internet )
• Experience not less than 3 years
• Art of communication in dealing with customers
• Highly Skilled in Customer Services
• Achieving Sales Target & Oriented
• Effective Team working Skills
• Good Appearance
•