WEB DEVELOPER/ TECHNICAL SUPPORT REP.

WEB DEVELOPER/ TECHNICAL SUPPORT REP. (MALE)

  Job Description:

• As a Technical Support Representative at QServers Network Limited, you will receive inbound calls from potential and current customers seeking to purchase website hosting, web design, search engine optimization, and other services.
• Primarily, you will be troubleshooting web hosting related issues with our current customers and helping them manage their account information.
• These customers need your help with issues that they cannot resolve on their own.
• You will work directly with customers via telephone and email to troubleshoot products and/or services in order to facilitate the purchase of new products and/or services.
• When customers will contact you with their issues, you will utilize your tech-savvy knowledge and provide appropriate solutions to the best of your ability.

What you will do:

• You will have the support of your peers, supervisors, resource pages, and more to aid you in the process.
• Your goal is to ensure that the customer has a positive experience with their product/service.

Candidate Requirements:

• Graduate, not more than 30 years
• Must have completed NYSC

To Apply: Send an e-mail with your CV attached to cv@qservers.net with the subject Tech Support’ for consideration.