ACCESS BANK PLC Recruitment for a Customer Service Representative

Access Bank Plc is a financial institution with presence in 9 countries in Africa and the United Kingdom and in all major cities in Nigeria. Also referred to as the Africa's Bank of Best Practice, Access Bank operates on a platform of strong ethics, governance and professionalism.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Abuja, Federal Capital Territory, Nigeria

Job Description

• The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

 Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience
• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work