Assistant Manager (Benefits and Claims) Job at AIICO Insurance

AIICO Insurance is the largest Life Insurer in Nigeria and a major underwriter for General Insurance business. We are key players in Oil and Gas and rated in the top three for General Insurance business in Nigeria. Our Travel Insurance Unit is currently the market leader in the industry.

We offer a wide range of products and services in General Insurance for Retail and Institutional customers. Our solid global support enables us provide sophisticated and high profile options for our clients. Our Stability, Strength, Security and Trust over the years have placed us at a better advantage in all classes of Life Assurance.

We are recruiting to fill the position below:

Job Positon: Assistant Manager (Benefits and Claims)
Job Location: Lagos
Employment Type: Full-time

Job Description

• Responsible for leading the surrender, policy loan and partial withdrawal within the department. operational efficiency across the department.

Role Complexity:

• Plan and carry out sequential projects while considering contingencies and alternatives

Functions & Responsibilities

• Lead surrender, policy loan and partial withdrawal team
• Operational efficiency across the department to ensure Turnaround Times are met
• Ensure surrender rates are reduced by 30%
• KPI Metrics for Claims Tracking
• Loan recovery
• Operational tasks
• SOP Review and update
• NPF Withdrawal.

Qualifications

• HND / B.Sc. in Insurance or related Social Sciences field with a minimum of upper credit and second-class upper honours, respectively.
• 2-5 years of relevant experience.
• M.Sc. or MBA would be an added advantage.
• Professional Certification (ACIIN or ACII) would also be an added advantage .

Core Competencies:

• Communication
• Avid learner
• Flexibility and adaptability
• Interpersonal skills
• Team building
• Emotional Intelligence
• Time management
• Leadership skills
• Problem-solving skills
• Commitment to excellence
• Career focus

Functional Competencies

• Informational Management
• Training
• Performance Evaluation
• Numerical skill
• Attending seminars and conferences.