Call Centre Agent Job at Deskmayte

Deskmayte is a virtual support team based in Lugbe Abuja, dedicated to empowering patient care and enhancing healthcare services. They offer virtual assistance services tailored for healthcare providers, focusing on efficiency, professionalism, and compassionate assistance. Their experienced virtual assistant agents are trained in healthcare and HIPAA laws to provide compassionate patient booking, efficient appointment management, personalized patient outreach, and HIPAA-compliant support.

We are recruiting to fill the position below:

Job Position: Call Centre Agent

Job Location: Lugbe, Abuja (FCT)
Employment Type: Full-time (On-site)

About the Role

• We’re on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm). As our Call Centre Agent ,you’ll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.
• This isn’t your average customer support gig—we need someone who can talk the talk and close the deal.

Responsibilities
What You'll Be Doing:

• Make and receive calls with confidence, clarity, and professionalism
• Engage prospects, build rapport quickly, and pitch services/products effectively
• Follow up on warm leads and turn them into paying customers
• Keep records of interactions, track conversions, and update CRM tools
• Handle inquiries via phone, email, or chat in a friendly, persuasive tone
• Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling

Requirements
What We're Looking For:

• Interested candidates should possess an HND with 1-3 years of experience.
• Fluent, articulate English speaker with a warm, confident voice
• Strong background in sales, marketing, or telemarketing
• Proven ability to close deals—you know how to turn a “maybe” into a “yes!”
• Comfortable working with sales scripts, objection handling, and CRM tools
• Organized, reliable, and self-motivated
• Ability to adapt your tone and pitch depending on the client.

Salary
N185,000 / Month.

Method of Application
Interested and qualified candidates should send their CV to: hr@deskmayte.com using the Job Position as the subject of the mail.

Application Question(s)

• Are you available to start immediately?
• Where in Abuja do you live? (If you do not answer this question, your application will not be considered)
• Have you completed your NYSC?
• Are you available to work night shifts?

Note: This is an Onsite role. Only candidates living around Lugbe, Airport Road and Galadimawa environs in Abuja will be considered.