Client Service / Sales Officer Recruitment at McOlay Concepts International
McOlay Concepts International Limited is a media and IT firm with the mandate of providing an excellent service in the area of Information Technology and Graphic Media. We are a team of passionate ICT enthusiasts individuals dedicated to making the internet a better place.
We are recruiting to fill the position below:
Job Position: Client Service / Sales Officer
Job Location: Abuja
- We are hiring for the post of a Client/Sales Officer to manage Client queries and complaints.
- You will also be asked to work with sale team to identifier sales opportunities, analyse competition to create a plan for engagement, analyse and creates a plan for engaging the target market and escalate complaints across a number of communication channels.
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to Client inquiries.
- Communicating with Client through various channels.
- Analyse and creates a plan for engaging the target market
- Analyse competition to create a plan for engagement
- Acknowledging and resolving Client complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of Client interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the Client process.
- Ensure Client satisfaction and provide professional Client support.
- Support the sale team in sales presentations and innovative ideals.
- Be a female.
- Reside in Abuja.
- Have HND, Bachelor Degree in Marketing, Management, Human Relations or equivalent.
- Have the ability to stay calm when customers are stressed or upset.
- Be comfortable using computers.
- Have at list Three years’ experience working as client support/sale officer for an IT firm.
- Be fluent in English language (both writhing and speaking)
- Have great sense of dressing and must be good looking.
How to Apply
Interested and qualified candidates should send their Resume with soft copy of their passport to firstname.lastname@example.org using the "Job Title" as the subject of the email.
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