Client Service / Sales Officer Recruitment at McOlay Concepts International


McOlay Concepts International Limited is a media and IT firm with the mandate of providing an excellent service in the area of Information Technology and Graphic Media. We are a team of passionate ICT enthusiasts individuals dedicated to making the internet a better place.

We are recruiting to fill the position below:

Job Position: Client Service / Sales Officer

Job Location: Abuja

Job Details

  • We are hiring for the post of a Client/Sales Officer to manage Client queries and complaints.
  • You will also be asked to work with sale team to identifier sales opportunities, analyse competition to create a plan for engagement, analyse and creates a plan for engaging the target market and escalate complaints across a number of communication channels.

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to Client inquiries.
  • Communicating with Client through various channels.
  • Analyse and creates a plan for engaging the target market
  • Analyse competition to create a plan for engagement
  • Acknowledging and resolving Client complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of Client interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the Client process.
  • Ensure Client satisfaction and provide professional Client support.
  • Support the sale team in sales presentations and innovative ideals.

Requirements
Applicants must:

  • Be a female.
  • Reside in Abuja.
  • Have HND, Bachelor Degree in Marketing, Management, Human Relations or equivalent.
  • Have the ability to stay calm when customers are stressed or upset.
  • Be comfortable using computers.
  • Have at list Three years’ experience working as client support/sale officer for an IT firm.
  • Be fluent in English language (both writhing and speaking)
  • Have great sense of dressing and must be good looking.

How to Apply
Interested and qualified candidates should send their Resume with soft copy of their passport to info@mcolayconcepts.com using the "Job Title" as the subject of the email.

Click here to Apply