Customer Care Representative Job at Bright ICT Network

Bright ICT Network is an IT consulting firm. We provide world class service in the area of It solution such as hosting services. We render full stack web development, web design, graphic design etc. We have team of dedicated individuals with varse knowledge in the tech industry who ensures our clients are given quality and quantitative service. We use advanced software and AI to give the best in the area of graphics.

We are recruiting to fill the position below:

Job Position: Customer Care Representative

Job Location: Lagos
Employment Type: Full-time

Job Description
We are looking for dynamic and innovative individuals who can attend to client in a professional way: He/ she is responsible for:

• Manage large amounts of incoming calls
• Contribute to team effort by accomplishing related results needed
• Prepare product or service reports by collecting and analyzing clients information
• Recommend new product and services to client
• Receiving calls from customers
• Resolve service problems by clarifying the customer's complaint, determining the cause of cause of the problem, selecting and directing them to the IT instructor for more information.

Requirements

• Minimum of OND in any discipline
• Working experience as a customer service will be added advantage
• Good communication skills
• Ability to be discrete
• Knowledge of Microsoft office is needed
• Ability to manage time effectively
• Working under pressure with little or no supervision
• Internet savvy

Salary
N80,000 - N120,000 / month.

Method of Application
Interested and qualified candidates should send their CV and Application to: ng.brightictnetwork@gmail.com using the Job Position as the subject of the mail.

Note: Only shortlisted candidates will be contacted.