Customer Service Officer


City of Hope Hospital is a leading healthcare. In line with our growth plan, we are currently recruiting to fill the position below in our sister company in Port Harcourt:

Job Position: Customer Service Officer
Job Location
: Port Harcourt, River

Job Description

  • We are seeking a highly-skilled and self-motivated front office worker to join our growing company. In this position, you will play a key role by performing various administrative and clerical tasks.
  • You should be comfortable undertaking a variety of activities in the office, including filing, answering the phone, organizing documents, basic bookkeeping, and more.
  • Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures.

Duties and Responsibilities

  • Greet clients and set a positive office atmosphere.
  • Answer the phone, take messages, and redirect calls to appropriate offices.
  • Organize and maintain files and records; update when necessary.
  • Create and maintain updated documents and spreadsheets.
  • Oversee sorting and distribution of incoming mail.
  • Prepare outgoing mail (envelopes, packages, etc.).
  • Operate office equipment, such as photocopier, printers etc.
  • Organize bookkeeping and issue invoices/checks.

Requirements and Qualifications

  • Bachelor's Degree in Business Administration or related field.
  • 3 years’ experience in similar role
  • Excellent typing skills with experience taking dictations a plus.
  • Solid knowledge of Microsoft Office.
  • Outstanding communication skills.
  • Great organizational and multitasking abilities.