Customer Service Representative Job at Kanselor Business Innovation Campus Limited

Kanselor Business Innovation Campus Limited is a business operation management, market storm promotion, recruitment, product lauch and sales inventory management.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Aba, Abia
Employment Type: Full-time

Job Description


  • We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will provide excellent customer service, handle customer inquiries, and resolve issues in a timely and professional manner.

Responsibilities

  • Respond to customer inquiries via phone, email, and social media
  • Resolve customer complaints and concerns in a timely and professional manner
  • Provide product information and answer customer questions
  • Collaborate with other teams to resolve customer issues
  • Maintain accurate records of customer interactions
  • Meet or exceed customer satisfaction targets

Requirements

  • Candidates should possess a B.Sc, HND, or OND in a related field with 1-3 years of customer service experience
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment
  • Proficient in Microsoft Office applications

Salary
N120,000 / Month.

Method of Application 
Interested and qualified candidates should their CV to: nkem.kiyix@gmail.com using "Customer Service Representative - Aba" as the subject of the email.