Customer Service Representative Job at Lara Rose

Lara Rose is a premium event stationery company. We offer a wide variety of unique and elegant, handmade and customized stationery for life’s most important occasions such as weddings, and other milestone celebrations! Whether you are interested in invitations, or other stationery such as ceremony programs, table setting cards, menu cards, or gift bags, we are able to serve you and work with your budget.

We are recruiting to fill the position below:

Job Position: Customer Service Representative

Job Location: Lagos

Details

• We are looking to hire a Customer Service Representative to support the expansion of the business.

Responsibilities

• Supporting the business manager in fulfilling clients orders 
• Sourcing of supplies and inventory required to fulfill customer orders.
• Communicating with customers and responding to enquiries via relevant channels such as email and chat. 
• Working with various business partners and vendors to execute clients projects.
• Conducting quality control. Ensure all designed, printed and manufactured items meet the highest standards and are delivered on time.
• Carrying out other administrative duties as required.

Requirements

• Good organisational skills and the ability to prioritize work and meet deadlines
• Ability to work accurately under pressure
• High flexibility and adaptability
• Ability to work independently
• Strong communication, coordination and planning skills
• High attention to detail
• Proficiency in Microsoft Word/Excel or Google Docs/Sheets.