Customer Service Staff Job at Urban Eats

Urban Eats, a restauarnt that sells differnt types of meals, both nigerian and international, is recruiting suitably qualified candidates to fill the position below:

Job Position: Customer Service Staff

Job Location: Lekki, Lagos
Employment Type: Full-time

Job Description

• Answering questions about a company’s products or services
• Processing orders and transactions
• Resolving issues and troubleshooting technical problems
• Delivering information about a company’s offerings
• Providing proactive customer outreach
• Handling customer complaints
• Collecting and analyzing customer feedback
• Responding to customer reviews
• Developing and documenting knowledge into helpful content
• Tracking customer service KPIs and metrics.

Method of Application
Interested and qualified candidates should send their CV to: birkenclogs@gmail.com using the Job Position as the subject of the mail.