Customer Support Officer Job at OyaHost

OyaHost is a web solutions and software company, which was founded in 2012. At oyaHost we help people own their digital presence. We are focusing on delivering customer support and prides itself on delivering quality assistance, a seamless approach to helping every customer through phone calls, chats, emails and support tickets..

We are recruiting to fill the position below:

Job Position: Customer Support Officer
Job Location: Lagos

Job Description:

• Do you have a passion for customer service?
• Do you love problem-solving? Do you enjoy working on a team?
• oyaHost's open platform gives you the power to share your data and creativity with freedom to control how it's used.

Job Details & Responsibility

• We are currently seeking a talented individual to help lead our Customer Support Team.
• The candidate will ensure customer satisfaction by defusing problem situations and responding to escalated customer interactions.

Qualifications

• OND/HND/Bachelor's Degree in any field
• Excellent verbal and written English communication skills.
• An unrelenting passion for customer service as well as employee satisfaction.
• The ability to demonstrate a high degree of tact and diplomacy to promote a positive, productive, and professional work environment.
• The ability to accurately communicate pertinent information to create a work environment that engages customer and team member in the decision-­making process while catering to the best interests of clients, colleagues and the company as a whole.