Delivery Officer Job at InkedMemory.io

At InkedMemory.io, we believe every life is a masterpiece, every story a treasure. Our purpose is to help families capture and preserve meaningful memories with beautifully crafted journals that inspire reflection and connection across generations. Through our thoughtfully designed products, we transform fleeting moments into timeless keepsakes that honor the people who shape our lives.

Our memory journals are more than just books—they’re bridges that connect generations, celebrating love, resilience, and the human experience.

We are recruiting to fill the position below:

Job Position: Delivery Officer

Job Location: Lagos

Key Responsibilities

• Safely transport products to customers at scheduled times.
• Plan delivery routes to optimize time and fuel efficiency.
• Verify orders before delivery and ensure products are handled with care.
• Obtain customer signatures and confirm delivery completion.
• Provide friendly and professional interaction with customers during deliveries.
• Keep accurate delivery logs, including delivery times, addresses, and any incidents.
• Report any delivery challenges, damaged goods, or vehicle maintenance issues to the Operations Manager.
• Ensure adherence to traffic regulations and company policies.
• Address customer inquiries or concerns promptly and escalate issues when necessary.
• Collect payments (if required) and provide receipts.
• Assist in loading and unloading products for delivery.
• Maintain cleanliness and routine checks of the delivery vehicle (if assigned).
• Follow safety procedures for handling products during transit.

Requirements

• OND or higher qualification is an advantage.
• Previous experience as a delivery officer, dispatch rider, or similar role.
• Valid driver’s license (car/motorcycle) and good driving record.
• Familiarity with Lagos routes and traffic patterns.
• Strong time management and communication skills.
• Ability to lift and carry moderately heavy packages.