Front Desk & Call Center Representative Job at Utrom Epero

Utrom Epero is recruiting suitably qualified candidates to fill the position below:

Job Position: Front Desk & Call Center Representative

Job Location: Lagos
Employment Type: Full-time

Job Description

• We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance.
• You will be the “face” of the company for all visitors and will be responsible for the first impression we make.

Responsibilities

• Keep front desk tidy and presentable with all necessary materials (pens, forms, paper etc.)
• Greet and welcome guest
• Answer questions and address complaint
• Answer all incoming calls and redirect them or keep a message
• Receive letters, packages etc. and distribute the
• Prepare outgoing mail by drafting correspondence, securing parcels etc
• Check, sort and forward email
• Monitor office supplies and place orders when necessary
• Keep updated records and file
• Monitor office expenses and cost
• Take up other duties as assigned (travel arrangements, schedules etc.

Requirements and skills

• Candidates should possess an HND, NCE or OND qualification with at least 1 year of work experience.
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (e.g. fax, printer etc.
• Knowledge of office management and basic bookkeeping
• Proficient in English (oral and written
• Excellent knowledge of MS Office (especially Excel and Word
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skill
• Customer service orientation.

Salary
N70,000 - N80,000 / month.

Method of Application
Interested and qualified persons should send their CV to: Utromepero@gmail.com using the Job position as the subject of the mail.