Logistics Operations Manager Job at Jumia

Jumia is Africa's leading internet group, with already over 3,000 employees in more than 20 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

We are recruiting suitable candidates to fill the position below:

Job Position: Logistics Operations Manager

Job Location: Nigeria

Job Summary

• The Logistics Operations Manager will oversee material handling, transportation, delivery, and return collections.
• They will prepare worker schedules and ensure that distribution, delivery, and last-mile workers adhere to safety regulations.

What you will be doing

• Managing day to day operations.
• Challenging established processes and implementing new processes to adapt to the fast growth of Jumia Supply Chain clients.
• Finding creative and innovative ways to offer a better customer experience.
• Fully understanding our information system and working with our IT team to roll our new developments.
• Working closely with the Supply Chain central team to share and implement global best practices.
• Managing relationships with clients and partners (Third party logistics partners).
• Responsible for the logistics P&L.
• Responsible to meet the logistics targets and KPIs including quality of customer experience.

What we are looking for

• 10 years with 2+ years direct management experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatively consulting / banking.
• A completed master’s degree from an accredited university; Degree in Engineering, Operations, Supply Chain or MBA preferred.
• Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
• Proficient in Google Office Suite – Google Drive, Google Sheets, Google Docs, Gmail, etc.
• Ability to lead large teams.
• Experience with process design and improvement.
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
• Strong analytical skills.
• Pro-active attitude, entrepreneur, able to work both independently and within a team.
• Hardworking, result-oriented, methodical and very structured.