Receptionist Job at De-Fivez
De-Fivez is a customer focused hospitality company with excellent service delivery all round.
We are recruiting to fill the position below:
Job Position: Receptionist
Job Location: Lekki, Lagos
Employment Type: Part-time
Job Description
- A reputable hotel in Lekki is looking for a receptionist that can provide aositive guest experience by providing exceptional customer service and efficient front desk operations.
- HeShe will be thefirst point of contact for guests and visitors, responsible for greeting, checking-in, and checking-out guests, as well as addressing their inquiries and needs.
- They will also contribute to maintaining a smooth flow of communication within the hotel and between various departments.
Duties
- Greeting and welcoming of visitors with a warm and professional welcome .
- Managing incoming and outgoing calls.
- Manage room reservations, appointments and schedules.
- Provide excellent customer services to all customers by being polite and courteous.
- Keep records relating to visitors, appointments, and other relevant data.
- Receive and handle mail packages and deliver them to the appropriate department as well as sending out mails on behalf of the organization.
- Assist with data entry, filing, photocopying and other administrative duties to ensure smooth running of the organization.
- Offer general information including its location, hours of operations and the services offered.
- Handle sensitive information with utmost discretion and confidentiality.
Requirement
- Bachelor Degree from reputable university(additional education or hospitality-related training is a plus).
- 1 - 4 years of relevant work experience.
- Strong communication and interpersonal skills.
- Customer-service oriented with a positive attitude.
- Attention to detail and accuracy in handling financial transactions.
- Professional appearance and demeanor.
- Proficiency in using computers and hotel reservation systems.
- Multitasking abilities and the capacity to work under pressure.
- Ability to work shifts, including evenings, weekends, and holidays.
Salary
N70,000 - N80,000 Monthly.
Method of Application
Interested and qualified candidates should send their recent CV to: hr.intern@reposebayhr.com using "Receptionist" as the subject of the email.
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