Telesales Officer Job at Crossover Microfinance Bank Limited

Crossover Microfinance Bank Limited is a state licensed mfb with the central Bank of Nigeria approval to operate in Lagos state.

We are recruiting to fill the position below:

Job Position: Telesales Officer

Job Location: Ikeja, Lagos
Employment Type: Full-time

Key Responsibilities


  • Make outbound calls to prospective and existing customers.
  • Present products/services clearly and convincingly to drive sales.
  • Follow up on leads, inquiries, and previous conversations.
  • Maintain accurate records of calls, sales, and customer information.
  • Meet and exceed weekly/monthly sales targets.
  • Provide feedback on customer needs, trends, and opportunities.
  • Handle customer objections professionally and suggest suitable solutions.

Requirements

  • Interested candidates should possess a Bachelor’s Degree
  • 2 years of proven experience in telesales, telemarketing, or any phone-based customer engagement role.
  • Excellent communication and negotiation skills.
  • Strong persuasive ability and confidence in speaking with customers.
  • Ability to work with minimal supervision and meet targets.
  • Basic computer skills and familiarity with CRM tools (added advantage).

Preferred Qualifications:

  • Experience in sales within [industry] is an added advantage.
  • Ability to maintain a positive attitude and handle rejection.

Method of Application
Interested and qualified candidates should send their CVs to: royalrecruitment77@gmail.com using the Job Position as the subject of the mail.