Ticketing and Customer Support Officer Job at 4T Cabs

4T Cabs, Travel and Logistics Services Limited, a leading and registered transportation and logistics service provider dedicated to offering exceptional service and comfort to our customers.

We are recruiting to fill the position below:

Job Position: Ticketing and Customer Support Officer

Job Location: Ojodu-Ikeja, Lagos
Employment Type: Full-time

Job Description

• We are seeking a dedicated and organized Ticketing/Customer Support Officer to join our team.
• The ideal candidate will have a minimum of 1 year of relevant experience and willing to learn.

Responsibilities

• Handle ticket bookings and reservations efficiently.
• Assist with customer inquiries and provide excellent customer service.
• Resolve customer complaints in a professional and timely manner, ensuring customer satisfaction.
• Coordinate with other departments to ensure smooth operations.
• Prepare and maintain reports as required.
• Perform any other duties as assigned by the Station Supervisor.

Requirements

• Minimum of 2 years of experience in a similar role.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.

Method of Application
Interested and qualified candidates should send their CV to: 4tcabs@gmail.com using the Job Position as the subject of the mail.